Help / Support

Need help? Have any questions about a product, a service, postage, shipping, payments or anything else concerning our homepage?
Please feel free to contact us right here.
We will answer your request as soon as possible and we're sure to get all your questions and problems solved!

If you have a problem with one of our product, may it be defective or may it just not correspond your requirements, please use our return form to get in contact with us. We're sure we will get all problems resolved to your satisfaction.

If you need more information about a special topic, have a look to the following links:

Terms & Conditions - Our terms of service (german only)
shipping page - postage and shipping (enlish/german)
return page - returns and non-returnable products (english only)
payment page - anything concerning payment (english/german)
privacy page - our privacy policy (german/english)
Widerruf - Widerrufsbelehrung und -formular (german only)
Impressum - imprint (german only)